ForeSee Custom Reports From 2018 and Older

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Verint and ForeSee Reports

ForeSee produces two types of custom reports for EPA:

  1. Satisfaction Insight Reviews (SIRs): SIRs provide an analysis of visitors who are struggling with certain aspects of their experience on the EPA website. The report focuses on selected audiences or other segments, and provides recommendations for improvement.
  1. Usability Audit Reviews (UARs): UARs analyze selected sections of the EPA website, such as a single Web area or application. The report compares selected areas against 50 usability indicators to build a Usability Compliance Rating (UCR). The report also includes a list of the ten most critical usability issues.

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Last updated on February 21, 2024